At EGLTEK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website or purchasing our products, including mobile chargers, charging cables, power banks, headphones, AirPods, and other mobile accessories, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Full name

• Billing and shipping address

• Phone number

• Email address

• Order and purchase details

• Payment-related information

• Device and browser information

• IP address

• Website usage and browsing information

• Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery of purchased products

• Contact you regarding your order

• Provide customer support

• Process payments

• Send order confirmations and updates

• Improve our website, products, and services

• Prevent fraudulent or unauthorized transactions

• Respond to inquiries and requests

• Send promotional or marketing communications where permitted by applicable law

3. Payment Information

Payments may be processed through third-party payment providers. EGLTEK does not necessarily store your complete credit or debit card details on its own servers.

Payment information is handled according to the privacy and security practices of the applicable payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences

• Keep products in your shopping cart

• Understand how visitors use our website

• Improve website performance

• Provide relevant marketing and advertising

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

• Payment processing providers

• Delivery and shipping companies

• Website hosting and technology providers

• Analytics and advertising service providers

• Customer service providers

• Government authorities or legal entities when required by applicable law

Third parties are expected to handle personal information appropriately and only for legitimate business purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, and complying with applicable legal requirements.

8. Your Privacy Rights

Depending on applicable UAE laws and regulations, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Object to or restrict certain types of processing where applicable

To exercise applicable rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

EGLTEK is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how EGLTEK handles personal information, please contact us:

Company: EGLTEK
Location: Dubai, United Arab Emirates
Phone: +971 55 822 8860
Email: Please contact us through the contact information provided on our website.

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.